Welcome to GRIS sneakers store. These terms and conditions outline the rules and regulations for the use of our website and the services we offer. By accessing or using our website, you agree to comply with and be bound by the following terms.
- General Information
1.1 Ownership: The website located at www.grisfootwear.co.za is operated by GRIS FOOTWEAR. All products, logos, images, and intellectual property on the website belong to GRIS FOOTWARE unless otherwise stated.
1.2 Acceptance of Terms: By accessing or using any part of our website, you agree to be bound by these terms and conditions. If you do not agree with any part of the terms, you must not use the website.
1.3 Amendments: We reserve the right to amend these terms at any time. Any updates will be posted on this page, and continued use of the website implies acceptance of the modified terms.
- Ordering Process
2.1 Eligibility: Any person who agrees to the terms and conditions can place an order. By placing an order, you confirm that you agree to our terms and conditions.
2.2 Order Confirmation: Upon placing an order, you will receive a confirmation email from us. This email does not signify our acceptance of your order, but only confirms that we have received it. We reserve the right to cancel any order for any reason.
2.3 Payment: All payments must be made at the time of purchase. We accept electronic funds transfer payments, credit cards, PayPal and other payment platforms. Your order will not be processed until payment is received in full.
2.4 Pricing and Availability: We try our best to ensure that prices and availability of items are accurate, but mistakes may occur. We reserve the right to correct pricing errors and cancel any orders affected by such inaccuracies.
- Shipping and Delivery
3.1 Shipping Policy: We ship to any part of the world. Shipping fees and delivery times vary depending on the destination and the shipping method chosen during checkout. Estimated delivery times are provided as a guideline and are subject to delays.
3.2 Tracking: Once your order is shipped, you will receive an email with a tracking number. You are responsible for providing accurate shipping information; GRIS FOOTWARE is not responsible for any loss or damage arising from incorrect shipping details.
3.3 International Shipping: Customs fees, import duties, taxes, or other charges may be applied when shipping internationally. These fees are the buyer’s responsibility.
- Returns and Exchanges
4.1 Return Policy: You may return any unworn, unused items in their original packaging within 7 days of delivery for a full refund. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4.2 Exchange Policy: Exchanges for a different size or style are allowed within 7 days, subject to stock availability. If the item is no longer available, we may issue a refund.
4.3 Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us within 7 days of receiving the product. We will arrange for the item to be returned and a replacement sent, or a refund issued.
- Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Protection of Private Information Act (POPI ACT) for details on how we collect, use, and protect your data.
- Limitation of Liability
6.1 No Warranty: All products are sold “as is” and “as available.” We make no warranties, express or implied, about the products offered, their availability, or their fitness for a particular purpose.
6.2 Limitation of Liability: GRIS FOOTWARE will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, even if we have been advised of the possibility of such damages.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of these terms will be resolved in the courts of South Africa.
- Contact Us
If you have any questions about these terms and conditions, please contact us at:
Email: info@grisfootwear.co.za
Phone: +27835413067
Mailing Address: